Sunday, June 25, 2017

here's the good (as I've already written about the bad and the ugly)

The list of what I don't like as a sales associate is very long and something I've written about often.

The pay, the returns, and a million other things.

But aside from the exercise (love being thin and still eating a lot) and the discount (it'll be so hard to ever lose that), there are aspects I genuinely like. 

First, I'm good at it. I like fashion, and I have a good sense of style. Even though I may walk in Mephistos and sneakers (I am so grateful we can now where them), I can appreciate what a great pair of shoes looks like. And similarly, while I dress mostly in black and white, that doesn't mean I can't recognize when a red dress would be sensational on someone else.

And I find it interesting to get a glimpse into someone else's life. 

People from all over the world come into Saks. And people shop for all different reasons. It might be just to browse, or it could be for a baby's christening, a daughter's Bat Mitzvah, a son's wedding, a college graduation, a job interview, or a hot date. And the willingness of people to share some small detail of their lives makes the job more fun. 

Sure, there are always a few that act entitled. Or treat me like their personal maid. But they are far fewer than the customers who are thoughtful. Appreciative. And totally pleasant. It's always nice when a customer buys a lot (and then leaves the country so there's no chance of a return). But even the customer who buys nothing, then goes out of her way to thank me, can make me smile and feel good about what I do.

I like my manager and the people I work with. 

I have a great schedule.

And, I think I work in the best area in the store.

Beginning July 1, I am no longer in Vince. I now work on the other side of the fifth floor in the area called The Advance. What is great about this side is:

  • I love the designers (Rick Owens, Comme des Garcons, Thom Browne, Simone Rocha (to name just a few).
  • I can still sell the more casual/contemporary clothes on the 5th floor.
  • All the clothes are beautifully displayed and spread out to fill a city block. Nothing is cluttered, and it's not overwhelming for customers.
  • There are always enough dressing rooms. 
  • And best of all, I can stand in the atrium next to the escalators and elevators, where all potential customers first come onto the floor.

My returns are still too high (between 25 and 30% some weeks). It is physically strenuous and exhausting work. And associates are monumentally underpaid.

But there are clearly things I like about what I do. The best evidence is that I've been at Saks for almost 20 months. Far longer than I thought I'd last.

If I am going to work in retail, I believe I am in the best location in the best store with the best people. 

Just pay me fairly and I could be happy.

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