I call and make an appointment with David at OnTime Steam Cleaning. I have used this company about five times and they never disappoint.
"We'll be there in the morning, between 9 and 11." That's what I'm told when I make the appointment weeks ago.
Last night Reuven calls to confirm. "We'll be there between 9 and 9:30.
At exactly nine, Reuven is here.
He reviews what is needed. I point out an impossible stain, and he says if they can't remove it, they will turn my rug around so the stain is under the sofa where you won't see it.
"But I need two men for that, and I only have one. So call me if the stain doesn't come out; I'll come back and if I can't get a space, you can wait in my jeep while I do it with another guy."
In 45 minutes they are done. My rugs look brand new —the stain (actually all stains) totally gone. And I don't need to car-sit.
If you ever need rugs cleaned (in house), these are the people to call.
Windows are next.
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