rule followers

I have never been good at following rules I consider arbitrary.

For example, at work, we are not allowed to keep our coats on the floor. I think it's a security issue (and maybe a space issue). But to check our coats, we have to go down to the basement before checking in, and then again when we go home. It's a big inconvenience and takes up valuable time. Especially at the end of the day when I just want to get home. So I try to wear a lightweight, easily foldable coat that will fit into my clear plastic bag (which, by the way, is the only bag associates are allowed to carry on the floor). Breaking this rule hurts no one, or so I believe anyway.

Food is also not permitted in our work areas. But I need my coffee (or tea). This rule I do understand. But now that I have my Contigo, the risk of spilled coffee is eliminated. Plus, I can do a better job if I'm alert and hydrated.

We are not allowed to wear certain sneakers but can wear others (if the store sells them). Okay, I kind of get this rule, but then, there are associates that walk around with bluetooth earbuds which looks far less professional than any shoewear I can think of. I sometimes need to wear non-designer sneakers because my feet hurt and I walk so much. At least I wear ones that are not too obtrusive.

But some people are a stickler for rules. 

The customer service rep who won't exchange a defective item because it's one day over the warranty.

The bus driver who sees me running to the bus stop but pulls away anyway because the light is green.

The telephone company who won't re-activate a promotion I accidentally cancel.

The inflexible librarian who won't let me keep a book on hold a day passed the hold date.

And subway toll booth people.

I get to the subway and realize I've left my wallet at home. In it, is cash, credit cards and my Metrocard.

I don't have time to walk back home or I'll be late for work. I'm hoping that I'll find a good samaritan who will generously pay the $2.75 for my ride. 

I get to the station and then decide to try another tactic, one I fully expect to have a bad result.

I approach the toll booth, where a middle-aged woman sits.

"Hi, I was wondering if you could just let me through without paying.  I forgot...." and I tell her my saga.

She doesn't hesitate.

She doesn't question me.

She doesn't suggest alternatives.

She doesn't lecture me, laugh at me, or dismiss me.

Nope. She just looks at me and says, "Sure." And unlocks the gated door.


Some rule-breakers I just want to hug.