Saturday, October 24, 2015

becoming junk

Around six, I call Apple. I'm having an email problem. 

When someone sends me an email I get it; when I bcc myself on an email I don't.

After twenty frustrating minutes with an unhelpful person who seems to know less about computers than I do, I ask for a senior specialist and get the very competent and patient Matt.

He takes over my computer (I love that) and soon discovers that any email I send myself is mysteriously routed go into my junk folder. And worse, these emails  ignore my request to not be considered junk.

Finally, 123 minutes and 14 seconds later, through a series of steps that are way beyond my level of understanding, Matt is able to declassify me as junk.

But like a bad dream, I now wonder what it all means.

No comments:

Post a Comment