the latest work injustice

First, here's what I love about my job:  the selling part. And, it happens to be the only thing I get paid to do.

I also believe that I work for the best store (in terms of inventory), on the best floor (5th), in the best section (The Advance, where the edgy, cool designers live), in the best location (right near the escalators) and for the best director.

That being said, it is hard to stay motivated when every day there seems to be some new policy that makes me, and every other selling associate, unhappy.

Our company cafeteria closed today. Hot soups, freshly-baked goods, and hand-made sandwiches are gone. Instead, we'll now have machines to house the food we may want to eat.

And, beginning October 1, our commission rate for helping other store or corporate employees drops to almost zero.

So imagine this fictitious scenario (that could absolutely happen, as it has many times in the past).

A woman comes in. She needs many many things. I run around pulling options. Climb ladders looking for the right size. Search our system to see if the item she wants is available at other store since we don't carry it in our store. Go to another floor since the back stock for something she wants is three floors down. Make a tag for an item that doesn't have one. I spend two hours with her. And then she leaves the fitting room a mess. Unhung clothes everywhere. But she's buying twelve items, so I'm happy.

She goes to pay, and pulls out an employee credit card. She has never once mentioned  that she works for the company (which is the courteous thing to do).

Her items total $4,000. But that $4,000 becomes a lot less when the generous employee discount is applied.  

This has always been the case. And this is fine.

But in a week, the commission earned on employee sales will be reduced to almost nothing.

If I help a non-employee with the above purchase, I will yield a commission of about $250. But if that same $4,000 purchase is made by an employee, I will soon yield a commission of $19.

Same effort.  Same time commitment. Same opportunity cost for the customers I was unable to help while helping this customer.

So am I supposed to provide less service? 

Should I ask every customer before helping them if they work for the company? 

Do I direct employees to find their own clothes in the stock rooms? Maybe even create and distribute a diagram of where all the stock rooms are located?

Should I say,  "Hey, we barely get paid helping you, so can you at least hang up all the clothes you left on the floor and bring them over to our go-backs area?" 

Or do I just flat-out say, "I'm happy to open a dressing room for you, and ring up anything you want to purchase, but beyond that, you're on your own."

Of course not.

I know I always have the option of leaving. The problem is I like what I do. Mostly.