I buy a Sonicare electric toothbrush
on Amazon in October 2012. The charge no
longer holds. My dentist insists I get a
new one. I decide to let Amazon
know. “I’m sorry,” nice Ivan C says, “But
you can only return things in the first 90 days.” “Yes, but it was working then,” I say, not
really expecting anything to come of it. “I'm sorry. All I can do is send you a pre-paid
label, and you can send the toothbrush back. The original shipping cost and a $15 re-stocking fee will have to be deducted from your refund.” The offer seems more than generous; I don't even argue the logic of deducting a re-stocking fee for an item that won't be re-stocked.
I go to one of my favorite
local restaurants, 83 ½, with my friend Mary who was visiting from
Chicago. We split the bill, and each add
a $13 tip. Later I look at amex online and see I’ve been charged a tip of $23.
I call the restaurant and they apologize, “We have no idea how that
happened.” I believe them. Then the
manager adds, “It’s really a pain to reverse and change the amount. How about instead if I give you a gift
certificate for $20?”
I love good paper. At least 28 pound. Even if I just use if for notes and to-do
lists, I don’t like writing on flimsy pads.
Last year when I was at M’s, she was using these great pads from
American Stationery (http://www.americanstationery.com/personalized-desk-memos-6600.html). The weight is great and I’ve since
bought them as gifts. So for no
reason other than I love them, and they cost only $30, I'm including them in today's post.
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