free day

Zelia has to cancel our trip to the Hamptons.

I have to admit, I'm not all that disappointed. I need time in the city to get some things done.

NYC. The most exciting place to live. So much to do. And I have a free day. 

So here's how I spend the first three hours of my day: on the phone dealing with a second-notice of an unpaid bill from a doctor's visit for my son.

Last May Alexander had an X-ray taken on his leg at City MD.

A month ago I (well he, but really I) get a bill for $226. Apparently the bill was rejected by my son's  insurance company. Reason: they need a letter of termination from his prior insurance company (Aetna) that ended in August of 2015.

I call Aetna on July 29. Speak to Daryl in Boston. Give him all the information he needs to send a termination letter to the new insurance company.

Yesterday I get an overdue bill notification from City MD.

I call Aetna again. Apparently nice Daryl is nice but not competent. He did nothing. In fact, he didn't even note that he ever spoke to me.

This time I speak to Yolanda. She needs the fax number so she can send the termination letter.

I call the new insurance company to get the fax number. While dialing, I think (for the first time), why do they even need a letter of termination? My son has been on this new insurance for a year, and they've paid other claims. They must have gotten the letter of termination last August.

But his time I am very very lucky and get Yusef. He thinks what I'm thinking before I even say it.

And then Yusef (who is both nice and competent) does what he needs to do to correct the problem.

That's my morning. I'm hoping for a more exciting afternoon.