Before I started working in retail, I knew to expect certain things. But the one thing I wasn't prepared for was the emotional volatility of the job.
When I walk in on Friday, I need to prepare myself mentally before looking at my numbers for the week. In the days that I don't work (Monday through Thursday), I can only lose sales. There is never any upside. No one ever walks in, buys something, and says, "Oh, by the way, Lyn should get credit for this sale." No, there is only downside. To date, 25% of my sales result in returns. That's a lot of changed minds.
This past Friday is slow. But then around 4pm, the gods send me the perfect customer. She is absolutely lovely. Lives in another country. Is leaving Saturday. By her own admission, never returns anything. Likes designer clothes. Looks amazing in everything she tries on. Then buys most of it. So Friday ends up being an exceptional day.
But then comes Saturday. The city and the store are empty. I think there are more salespeople on the floor than there are customers. The day feels endless.
And now today. It starts out slow but turns into a decent day — not incredible, like Friday, but then not dismal, like yesterday.
Who would have thought that just selling clothes could be such a wild ride?
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