Saturday, June 9, 2012

a well-deserving title

I am pretty good on the computer, but am humbled every time I see one of those Apple geniuses at work.

In setting up this blog, I buy a domain name that can be used to access this site; it’s called www.nycdiarist.com.  Easy to remember.  I also want to track traffic through Google Analytics to know if anyone is actually reading this blog, and if so, what countries/cities they are from (privacy is protected as it doesn’t go deeper than name of city).

Setting up these two small things takes me hours and hours, and involves multiple Please Help emails, many google searches, participation in support forums, an education on DNS, and an attempt to find and understand the HTML coding on my blog.  It is frustrating beyond description.  Just when I think I understand what I ‘m doing, I’m prompted with something like,

Enter your domain name and list the IP addresses shown below in the A section.

Huh?  Where’s my IP Address?  Where do I find the A section?

I give up, and write to someone at WordPress to help me.  That’s where I find the angel named Joey. 

Joey sends me detailed instructions.  I try them and accomplish only half of what I am supposed to do.  I write again.  He writes back with more details.  Again, I am lost.  In his third email, Joey writes:

Hi Lyn,

I'm sorry to hear that you're having trouble with the last few steps. I definitely understand that dealing with domains can be frustrating. I've gone ahead and completed the last few steps on your behalf.

Now I’m in love with Joey.  It’s only then that I see, underneath his signature, his title:  Happiness Gardener. 

I only wish Joey’s scope of responsibility could go beyond the technical.

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