Sunday, September 22, 2013

a non-solution


I leave Zelia’s dinner.  It’s pouring outside and it’s late. I am two blocks away from the Apple Store.  I figure this should be a good time to go.  No one will be there.

Five minutes later I am in the store.  Along with half of Manhattan, half of Japan, and half of Europe.





I go to the Genius Bar hoping that everyone in the store is there for the new iPhone.  "Hi, is anyone available to help me with a problem I'm having with my phone?" I ask.  The blue-shirted Apple employee checks her iPad and says, "I'm sorry, our next appointment isn't until 5am.”  I am not waiting five hours.  I make an appointment for the next day.

Today I go back.  People, with appointments, are in line to get in.  I finally am seen.  My assigned genius (who strikes me more as a genius wannabe) does a diagnostic test and tells me my battery is fine.  “Must be a problem with the software,” he says.  Next he does a hard re-set.  It takes a minute.  “Should be fine now,” he concludes.  I am doubtful.

It takes six hours for my battery to deplete itself.  Better than it was pre-genius visit but not by much.

I now have two options.  

  1. Restore my IPhone to factory-settings by reloading/resetting everything, and then hope that that works; or
  2. Live with a marginalized phone until I can upgrade in late December.  

Some problems are bigger than others.  Some solutions are easier than others.  This is a small problem with an easy solution.  I'm doing nothing.  

The end.  


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